FAQ

Check-in is from 15:00 until 22:00 and check-out is between 8:00 and 11:00. If you need to arrive earlier or later, please let us know in advance so we can make arrangements.

We accept American Express, Visa, Euro/Mastercard, Maestro, CartaSì and PayPal.

No, your card is generally used to secure your reservation. You’ll only be charged if you pre-pay your booking and, in this case, cancellations or changes/refunds are not available. If you reserve a flexible rate, you’ll be charged 30% of your reservation upfront.

Special offers have specific cancellation term so please double-check them before booking.

Breakfast is served from 8:00 to 10:00 outside in our panoramic garden with views of the sea.

Yes, we can serve gluten-free dishes upon request. Please notify us in advance.

Yes, all rooms have air conditioning and heating.

Yes, Wi-Fi is available for free throughout the hotel in the common areas and in the rooms.

All our rooms and common areas are strictly non-smoking.

We speak English and Italian.

In front of the structure, about ten meters away, you can park your car in the special public spaces bordered by blue stripes.

Unfortunately, we cannot accept pets.

Of course, please contact us and we’ll be happy to assist you.

The laundry service is not managed directly by us but a self-service laundromat is available close to our property.

For a group booking, we advise you to contact us directly. We will then offer you the best solution for your stay.

• Check-in must be done by someone who is at least 18 years old.
• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Check-in from 3 PM – 10 PM. Late check-in subject to availability.
  Late check-in fee:  EUR 70 for check-in between 10:01 PM and midnight.
• If you are planning to arrive after 10:00 PM please contact the property in advance.
• Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
• Check-out by 11:00 AM.
• Quiet hours 10:00 PM – 08:00 AM
• Luggage drop-off allowed – For guests’ convenience when they are arriving early or departing late.
• Children from the age of 6 are allowed.
• Only registered guests are allowed in the guestrooms.
• Extra-person charges may apply and vary depending on property policy.
• All extra beds are subject to availability.
• Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
• Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
• Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
• You’ll be asked to pay the following charges at the property:
• A tax is imposed by the city and collected at the property.
• A tax is imposed by the city: From 1 April – 2 November, EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

✔ Optional extras:

• Airport shuttle fee: EUR 150 per room (one-way);
• Extra bed upon request: 70 EUR per person, per night.